Ticketing Instructions (Important)

1. Once paid, refund or change is not allowed. No replacement if lost, please safekeeping.

2. Only "Home Delivery" is accepted. We can send the ticket(s) to your home or a hotel you booked.

3. After shipped, the ticket(s) will be sent to you within 1 to 3 days, please pay attention to answering the phone by courier. If Hongkong, Taiwan, Macao or other countries or regions, it will take up to 5 to 20 days to send the ticket(s) to you.

4. If your address is a Hotel, please let the hotel sign and receive the package for you. If refused by hotel, face the consequences by yourself.

5. No delivery during the Chinese holidays and festivals.

6. If required, please send email to kefu@2797.com.

Ticketing Instructions (Important)
Theater Address: ERA Castle, 2801 Gonghexin Road, Jing'an District, Shanghai
Copyright © 2019 Shanghai Circus World Tickets All Rights Reserved.   Service Email: kefu@2797.com