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Booking Questions

Published 07:39 May 04, 2018by 新加坡(103.27.231.*)
Q: Hi, is IT possible to collect the ticket from the counter just prior to performance? Thanks.
A: Hi, not supported.

Published 13:56 Apr 29, 2019by 巴西圣保罗(201.17.94.*)
Q: Good night! I can not buy the ticket for the ERA, the site does not accept my phones from Rio de Janeiro on the site of purchase! I wanted ward B on 10/07, can you help me? Thanks
A: Hi, mobile phone format like "12345678", no other chars.

Published 13:10 Mar 21, 2019by 泰国曼谷市True网络(58.11.189.*)
Q: Hi...Is it possible to send the ticket to my hotel in Shanghai (Grand Central Shanghai)? If I buy the ticket today, How long will it take?
A: Hi, we can send the tickets to the hotel, but please let the hotel know so that they can sign the package for you.

Published 21:47 Mar 07, 2019by 局域网对方和您在同一内部网(10.180.46.*)
Q: Is not possible to print the tickets online? I am going to buy them from Spain and I don't want the tickets to get lost in the delivery
A: Hi, you must get the the paper tickets to enter.

Published 07:57 Feb 02, 2019by 澳大利亚(101.189.47.*)
Q: Hi, all the dates in the booking system has status 'Closed' for February and March.When will they be open?
A: Hi, you may go to the theater to buy the tickets.

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Theater Address: ERA Castle, 2801 Gonghexin Road, Jing'an District, Shanghai
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